The Epson office expansion across Australia and New Zealand is now complete, with the printer and projector maker settling into larger premises in Adelaide, Brisbane and Auckland. Announced on 10 September 2026, the move adds significantly more office and operational space, along with bigger showrooms designed to give customers and partners a closer look at Epson’s technology in action.
Epson Australia and New Zealand says the new facilities support continued business growth and are aimed squarely at improving the customer and partner experience. Rather than simply adding floor space, the company has built the new sites around live demonstrations, hands-on customer experiences and educational sessions.
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Inside the Epson Office Expansion
The new facilities in Adelaide, Brisbane and Auckland provide increased office and operational space, as well as a significantly larger showroom showcasing Epson’s latest technologies and solutions. Customers, partners and industry stakeholders will be able to see solutions in action, explore real-world applications and work directly with Epson specialists to identify technologies suited to their business needs.
That approach reflects a broader shift among hardware manufacturers, who increasingly treat physical showrooms as a way to demonstrate products that are difficult to appreciate from a spec sheet alone, whether that’s print quality, projector brightness or point-of-sale hardware in a working retail-style setup.
More Staff to Support Growing Demand
The move coincides with the recruitment of additional personnel across key areas of the organisation, strengthening Epson’s consultancy, pre-sales and service capabilities as demand for its solutions continues to grow.
“As our business expands, our infrastructure and people must keep pace,” said Craig Heckenberg, Managing Director, Epson Australia and New Zealand. “These new premises are an investment in our customers, our people and our long-term growth ambitions. The larger showrooms will create a more engaging customer experience, while additional expertise across the team will further strengthen our ability to better serve our customers and business partners.”
Heckenberg said the focus remains on service and support as the business grows. “As our business grows, our focus remains on delivering the service, expertise and support our customers expect from us. The team is looking forward to welcoming visitors to our new premises for product and application demonstrations, educational and industry events.”
New North Sydney Signage Marks a New Phase
Alongside the new premises is prominent new signage on Epson Australia’s North Sydney headquarters, marking what the company describes as a significant new phase in its regional growth. Heckenberg said the signage carries broader significance beyond simple branding.
“The North Sydney signage is a visible reminder of our commitment to our customers, our partners, and the A/NZ region we have proudly served for more than 40 years,” Heckenberg said. “Together with our new premises in Adelaide, Brisbane and Auckland and our existing network in North Sydney, Yennora and Melbourne, it reflects the momentum we are building and our ambition for the future.”
The signage update at the North Sydney head office ties the Epson office expansion together as a single, coordinated push rather than a series of isolated site moves, reinforcing the company’s long-standing footprint in the region alongside the newer additions.
Epson’s Expanded ANZ Office Network
With the Adelaide, Brisbane and Auckland sites now open, Epson’s regional network spans six locations across Australia and New Zealand. Each site combines standard office functions with an experience centre for customer and partner visits.
| Location | Address |
|---|---|
| North Sydney head office and experience centre | Level 7, 90 Arthur Street, North Sydney, NSW |
| Yennora office and experience centre | Building 11, Dennistoun Ave, Yennora, NSW |
| Melbourne office and experience centre | 90 Camberwell Rd, Hawthorn East, VIC |
| Adelaide office and experience centre | Ground Floor, 190 Flinders Street, Adelaide, SA |
| Brisbane office and experience centre | Unit 6A, 108 Wickham Street, Fortitude Valley, QLD |
| Auckland office and experience centre | Level 2, 25 College Hill, Freemans Bay, Auckland, NZ |
For customers and partners, the Epson office expansion means more places to see products firsthand rather than relying purely on brochures or online spec sheets. That matters for categories like projectors and point-of-sale hardware, where practical demonstrations can make a real difference to a purchasing decision.
Epson Australia has operated out of North Sydney since 1983 and describes itself as a market leader in projector sales for home, office and education use, alongside its printing, point-of-sale and imaging products. Its parent company, Seiko Epson Corporation, runs a global business generating annual sales of more than JPY 1.4 trillion.
Locally, the expanded network is managed through Epson Australia, with the Auckland site operating as part of Epson New Zealand, a branch of the Australian business. Together, the two arms cover image capture and output products, point-of-sale solutions and the projector range that underpins much of Epson’s regional presence.
The broader signal from this expansion is one of confidence in the ANZ market at a time when many technology vendors are consolidating office footprints rather than growing them. By investing in bigger showrooms and more specialist staff, Epson is betting that face-to-face demonstrations and closer partner support will keep paying off as its product range and customer base continue to expand.
